Usually when a family participates in an industry, the father sets the pattern and the son follows. However, in the Ryczek family, that was reversed. The family’s patriarch followed his son into the auto-dealer business.
At Garber Buick in Saginaw Mich., customer service is the highest priority. This attention to customer satisfaction paid off, as the dealership recently received General Motors’ ‘Dealer of the Year’ award.
At Jon Hall Chevrolet in Daytona Beach, Fla., customer satisfaction is a top priority. The dealership recently received General Motors’ ‘Dealer of the Year’ award.
Roberts Auto Group in Tulsa, Okla. has instituted new programs to better connect with bilingual and Spanish-speaking customers. Bilingual paperwork options now give customers access to Spanish versions of documents, including purchasing processes and auto history reports of its vehicles.
What started a century ago with $600 has turned into the longest family-owned dealership in Michigan. Graff Chevrolet of Davison, Mich., is celebrating 100 years in business.
Like many other Chevrolet, Buick, GMC and Cadillac dealerships, Champion Buick GMC of Brighton, Mich. recently remodeled its showroom. Owner Len Nadolski and his team focused the eight-month, $2.2 million effort on improvements that would better serve customers.
Ray Skillman’s company mission is to provide a world-class customer experience in sales and service, with “all of our efforts are directed toward our goal of earning customers for life.”
Customer service and supporting the community are top priorities at Bill Jacobs Chevrolet Cadillac of Joliet, Ill., which is why the dealership recently underwent the facility image program.
We would like to recognize Heiser Chevrolet Cadillac of West Bend, Wis. as this month’s featured dealer.
Customer service is a top priority for Gearhart Chevrolet. This is why Gearhart Chevrolet hosted “Hot Wheels and High Heels” at its newly renovated showroom in Denville, N.J. The customer-appreciation event made female attendees the star where they enjoyed free makeovers from Mary Kay cosmetics, before being photographed in a new Chevrolet convertible.
Courtesy Chevrolet was hit hard by tough economic times, but Mark and Scott Gruwell, co-owners of the Courtesy stores, believe that hard work pulled the company through. Wards Auto covered the story of Courtesy Chevrolet by interviewing co-owners, and brothers, Mark and Scott Gruwell.
Nimnicht Chevrolet in Jacksonville, Fla., recently participated in GM’s facility image program by updating its facilities after nearly 42 years at its current location. According to the Florida Times-Union (Jacksonville.com), the recent facelift is meant to match the quality of service the dealership offers.
The all-new Englewood Cliffs Cadillac dealership is co-owned by former New York Giant Super Bowl champions, Jessie Armstead and Antonio Pierce, along with automotive veteran Mike Saporito. The dealership recently had the exciting opportunity to serve as the exclusive vehicle escort for 30 NFL Draft players to an event hosted by Sean John.
To generate buzz around the all-new 2013 Chevrolet Spark to area customers, Integrity Chevrolet in Chattanooga, Tenn. loaned a Spark to Mark Kennedy, a Chattanooga Times Free Press reporter.
Like many General Motors dealerships across the United States, Baker Buick GMC Cadillac is currently participating in the facility image program by expanding their dealership with an all-new Cadillac showroom.
Chevrolet of Irvine was one of more than 700 dealers who participated in the Chevy Youth Soccer program in 2012, and one of 37 dealers from the Los Angeles area.
Chevrolet, Buick, GMC and Cadillac dealers often go above and beyond for their customers and Superior Chevrolet of Decatur, Georgia in no exception.
Ingersoll Automotive is the largest Chevrolet, Buick, GMC and Cadillac dealership in the state of Connecticut. Todd Ingersoll, president of Ingersoll Automotive, not only care about selling cars, but he realizes the importance of taking care of people and their needs, especially within the community.
Peter Catanese II started selling cars in 1974, when he broke into the industry as a high school student. In 1981, he joined the Central Auto Team as a manager and bought into the company in 1986. Today, he is the owner of Central Auto Team.
Marquardt Buick GMC has been in business for over 50 years and still remains as Barrington Illinois’ Buick GMC dealership today. Larry Marquardt founded the dealership in 1965 after he decided he wanted to operate a business where he could truly put the customer first.
Like many General Motors dealerships across the United States, Gallagher Buick-GMC has recently participated in the facility image program by upgrading their dealership for the first time in over 15 years.
Barker Motor Company in Bloomington, Ill. is just one of the many General Motors dealerships in the United States who are participating in the facility image program.
In the aftermath of the movie theater shootings in Aurora, CO, Ed Bozarth, of Ed Bozarth Chevrolet, his family, and partners donated $50,000 to the victims and their families.
50 years in business is an accomplishment for any business, and the Tom Ahl Family of Dealerships in Lima, Ohio wanted to recognize a half-century of business with a celebration.
For the last 14 years, Reliable Chevrolet in Springfield, MO has been providing a car to one lucky Springfield Public School student through the schools Project Graduation program.
The Spalding County Parks and Recreation’s youth football, little league and soccer programs recently got an extra boost from Cronic Chevrolet, where the dealership donated monetary funds and equipment to support these community programs.
When Dexter, Mich. was hit by a tornado in March 2012, the local community, including LaFontaine Chevrolet, quickly sprung into action to provide assistance to residents in need.
Jim Waldron Buick GMC in Davison, Mich. is no stranger to giving back to the local community, especially when it comes to helping out the local schools.
Fischer Chevrolet, Buick, GMC in Yuma, Ariz. is like many of the thousands of General Motors dealerships in the United States who participated in the facility image program.
They say the best way to experience the Chevrolet Volt is to get behind the wheel of one, and that is exactly what Amy Chaffins, a reporter with the Alexandria Echo Press, was able to do.
Like Chevrolet dealers across the United States, Konner Chevrolet, in West Caldwell, N.J. knew that they wanted to celebrate Chevy’s 100th birthday in style.
September was an excellent sales month for Chevrolet dealers, where U.S. dealers sold 147,611 cars, trucks and utilities – an increase of 22 percent over the same month a year ago.
General Motors dealers have always distinguished themselves from their competitors by their longstanding commitment to the communities they serve. Premier GMC in Rittman, Ohio is one such example.
Jeff Schor, a car salesman at Elkins Chevrolet in Marlton, N.J., has made it a personal goal to prove the negative perception of his profession wrong.
Heidebreicht Chevrolet understands the purchasing power that women hold. That is why they invited local women to the dealership’s 6th Annual Women of the World Celebration.
Students at Lincoln-Way schools in the auto maintenance, auto mechanics and small engines classes recently got the chance to see the next generation of car technology up close and in person.
Like many General Motors dealerships across the United States, Mountain View Chevrolet in Chattanooga, Tenn. is in the process of upgrading its dealership.
Martin NeSmith, president and founder of NeSmith Chevrolet Buick GMC in Claxon, Ga., has always been an active member in his community.
The team at Capitol Chevrolet needed a bit of help securing media coverage around their February grand opening celebration, and that’s when they turned to PR Showroom for help.
Tracy Harnois was no ordinary customer when she picked up her new 2011 Buick Regal Turbo on January 14 from Paul Masse Buick-GMC-Cadillac in Woonsocket, RI.