Security Services

OnStarStolen Vehicle Assistance
You return to your parking space, but your car’s not there. Now what? A quick call to 1.888.4.ONSTAR and an Advisor can help connect you to law enforcement to file a police report. Then the Advisor uses GPS technology to immediately try to locate your vehicle. We work with authorities to keep them updated on your vehicle’s location and do everything we can to help them get your vehicle back to you quickly.

Stolen Vehicle Slowdown
This industry-exclusive enhancement to Stolen Vehicle Assistance can help reduce the risk of dangerous high-speed chases. Once a stolen vehicle has been located by an Advisor and law enforcement at the scene confirms that conditions are safe, OnStar can send a remote signal that gradually slows the vehicle. Also, on select models, Remote Ignition Block can prevent the stolen vehicle from being restarted once the engine has been turned off.

Remote Door Unlock
It can happen in a second, but it can grind your life to a halt – the keys are accidentally locked in your vehicle. It’s our goal to get you back in your car just as quickly. Call 1.888.4.ONSTAR and, after verifying your account, an OnStar Advisor can send a remote signal that can unlock your car doors within minutes.

Roadside Assistance
If you run out of gas, have a flat tire or are stranded for any reason, just push the blue OnStar button or call 1.888.4.ONSTAR. An Advisor can direct a service provider to your exact location. And there’s no additional cost to you. It’s included in your subscription.

Remote Horn and Lights
If you can’t find your car in a crowded parking lot or in bad weather, we can help. Call our toll-free number and we’ll send a remote signal to sound your horn and flash your lights.

*Stolen Vehicle Slowdown, Remote Ignition Block, Remote Door Unlock and Remote Horn and Lights not available on OnStar FMV)