Customer Value and Flexibility Drive OnStar 4G LTE Pricing

Data plans start at $5 monthly after three-month or three gigabytes trial service

2014-05-12


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DETROIT – OnStar ushers in a new generation of connected vehicles next month with in-vehicle 4G LTE, which launches with a trial period of three months or three gigabytes, whichever comes first.

The 2015 Chevrolet Malibu will be the first 4G LTE-equipped GM vehicle, followed by more than 30 other Chevrolet, Buick, GMC and Cadillac vehicles by the end of the year.

The industry’s broadest deployment of 4G LTE connectivity technology will enable owners of these vehicles to explore new features like a built-in Wi-Fi hotspot capable of pairing up to seven devices, as well as improved access to existing OnStar safety and security services. It’s the most comprehensive in-vehicle safety and connectivity system available.

OnStar with 4G LTE brings a built-in Wi-Fi hotspot into and around the vehicle. Pairable devices can include properly equipped laptop computers, smartphones, video game consoles or tablets. According to Strategy Analytics, 74 percent of tablets sold this year will be Wi-Fi only and as many as 91 percent in North America will be used with Wi-Fi as their only connection, meaning some cellular-enabled tablets do not have an active data plan. In most cases, OnStar’s 4G LTE and Wi-Fi hardware come as standard equipment.

“Chevrolet, Buick, GMC and Cadillac will be the first vehicle brands to market with 4G LTE connectivity offered on such a broad scale, and we’re excited to give millions of customers an opportunity to explore the technology without paying extra for a data plan for three months or three gigabytes,” said OnStar President Mary Chan. “Later this year, we will begin to offer data plans and our customers will be able to connect for as little as $5 per month.”

Customers using OnStar with 4G LTE can take advantage of a powerful antenna that’s stronger than that of a smartphone, along with a Wi-Fi hotspot that operates without draining a mobile device’s battery. That hotspot is on any time the car is on.

Drivers who subscribe to OnStar Safe & Sound or Directions & Connections plans already get a comprehensive suite of safety and security services, and later this year, for $5 more per month, they will be able to get 200 megabytes of data, enough to stream more than 6.5 hours of music, surf the internet for 13 hours or send more than 10,000 emails without attachments, according to AT&T’s data usage calculator.

When data plans are launched later this year, pricing for OnStar customers not subscribed to advisor-based services will start at $10 per month. Additional U.S. pricing is charted below. Pricing for Canadian and fleet customers will be announced separately.

Data/Month

200 MB

1 GB

3 GB

5 GB

OnStar Subscriber

$5

$15

$30

$50

Non-Subscriber

$10

$20

$30

$50

One-time purchase packages are also planned in two sizes, and will be valid for the durations noted below. One-time packages are available as follows:

Data/Duration

250 MB/1 Day

10 GB/12 Months

OnStar Subscriber

$5

$150

Non-Subscriber

$5

$200

For existing AT&T customers, a 4G LTE-equipped GM vehicle can be added to a Mobile Share Plan for $10 per month.

OnStar data plan subscribers will also have the opportunity to access special offers from content partners, such as Famigo and TumblebooksTV, for brought-in devices. Famigo provides safe, fun and educational on-the-go entertainment for kids on smartphones and tablets. Included with the no-additional-cost Famigo Basic membership ($12 annual value) is exclusive content and child-friendly games, videos, apps and books for the duration of the vehicle’s active data subscription. 

TumblebooksTV by ES3, an app offering hundreds of read-a-long video-animation storybooks that provides family-friendly educational fun for the backseat, will offer a 30-day trial to OnStar data customers.  After the trial has concluded, data plan subscribers can retain access to five predefined books at no additional charge.

“OnStar with 4G LTE is embedded into the vehicle, meaning customers get simple connectivity for not only a Wi-Fi hotspot, but also improved access to traditional OnStar services like vehicle diagnostics, remote vehicle access, and others,” said Chan. “Our customers will also have easy-to-understand data plans to let them tailor a connected car experience around each owner’s lifestyle.”

Most 2015 model year Chevrolet, Buick, GMC and Cadillac vehicles with OnStar hardware will come standard with five years of a new OnStar Basic Plan, as well as six months of an OnStar Directions & Connections plan. Some vehicles and lease programs offer extended OnStar trial periods.

The new OnStar Basic Plan includes RemoteLink Key Fob Services, allowing owners to remotely start and lock/unlock a car, and activate the horn and lights from a compatible smartphone with a data connection. It also includes OnStar Vehicle Diagnostics where OnStar which runs monthly checks of select systems in a vehicle’s engine, transmission, antilock brakes and more, and Dealer Maintenance Notification, which sends a diagnostic report directly to a preferred dealer to make service scheduling simple for the customer.

2015 Model Year Retail Vehicle Models With Available OnStar 4G LTE

Chevrolet

Buick

GMC

Cadillac

Spark
Spark EV*
Sonic
Cruze
Volt
Malibu
Impala
SS
Corvette
Trax
Equinox
Tahoe*
Suburban*
Colorado
Silverado
Silverado HD*

Encore
Verano
Regal
LaCrosse

Terrain
Yukon*
Yukon XL*
Canyon
Sierra
Sierra HD*

ATS sedan
ATS coupe
CTS sedan
XTS
ELR
SRX
Escalade*
Escalade ESV*

*Not available at start of production.  Available later in the model year.

About OnStar LLC
OnStar
, LLC (OnStar) is a wholly owned subsidiary of GM Holdings LLC (“GM”). Along with its affiliate Shanghai OnStar Telematics Co. Ltd (a joint venture involving OnStar, Shanghai General Motors Co., Ltd (SGM) and Shanghai Automotive Industry Corporation (SAIC)), OnStar serves more than 6.5 million subscribers in the U.S, Canada and China. OnStar is a provider of connected safety, security and mobility solutions and advanced information technology and is available on 39 GM branded 2013 model year vehicles. OnStar's key services include automatic crash response, stolen vehicle assistance, remote door unlock, turn-by-turn navigation, vehicle diagnostics and hands-free calling.

 

OnStar 4G LTE

OnStar ushers in a new generation of connected vehicles next month with in-vehicle 4G LTE, which launches with a trial period of three months or three gigabytes, whichever comes first. The 2015 Chevrolet Malibu will be the first 4G LTE-equipped GM vehicle, followed by more than 30 other Chevrolet, Buick, GMC and Cadillac vehicles by the end of the year.

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OnStar 4G LTE

OnStar 4G LTE Chevrolet Silverado: The 2015 Chevrolet Silverado’s available OnStar with 4G LTE features a built-in Wi-Fi hotspot that works in or around the truck, including the tailgate area.

OnStar 4G LTE

OnStar 4G LTE Buick Regal: OnStar with 4G LTE is standard on the 2015 Buick Regal, allowing customers to pair up to seven devices to a built-in Wi-Fi hotspot.

OnStar 4G LTE

OnStar 4G LTE GMC Terrain: OnStar with 4G LTE is available on the 2015 GMC Terrain, letting customers connect to a built-in Wi-Fi hotspot that works not just in the vehicle, but at a nearby table as well.

OnStar 4G LTE

OnStar 4G LTE Cadillac ATS: The 2015 Cadillac ATS comes standard with OnStar 4G LTE, which means passengers can stay connected on tablets and other devices on the go.

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