Director, Business Development and Alliances, Global Connected Customer Experience
Ross serves as director of business development and alliances for GM’s Global Connected Customer Experience group, where he is responsible for leading the group’s partner relations strategy and business development. Greg oversees relationships with local Michigan companies as well as companies around the globe.
Previously, Ross was director of business extensions for OnStar, leading efforts to develop new business ventures, which build on OnStar’s strong brand and well-established reputation for customer service.
Ross has been with OnStar since 2001, where he began as Director of Subscriber Relationship Marketing, with responsibility for growing and retaining OnStar’s base of over 7 million subscribers.
Ross came to OnStar from General Motors’ core automotive business, where he held several leadership positions in product marketing, sales, and product development. He served as Brand Manager at the GMC Division and led product planning projects in both North America and Europe. He was also fortunate to be a part of some of GM’s most innovative projects in the 1980’s and 1990’s, including product planning and development for GM’s EV1 Electric Vehicle program.
Ross is a Michigan native and a graduate of the University of Michigan with an Undergraduate degree in Economics and a Masters in Business Administration degree.