J.D. Power Report: Opel Meriva Owners Most Satisfied Drivers

Opel wins renowned customer satisfaction survey with its compact van

2013-06-28


Print Print   |  Send Email  |  Word   Share Add This  

Rüsselsheim.  The most satisfied compact van customers drive the Opel Meriva. In the J.D. Power Customer Satisfaction Report 2013, the flexible van from Rüsselsheim reached 80.6 percent in the VOSS Index, leaving all the competition behind. With the VOSS Index (Vehicle Ownership Satisfaction Study), the market research institute J.D. Power and Associates measures the satisfaction of car owners who have been driving a certain model for an average of two years and have the corresponding practical ownership experience.

For the Meriva, the victory in the J.P. Power Report 2013 and the associated title “Vehicle with the highest customer satisfaction in the compact van segment in the J.D. Power VOSS Germany 2013” is the latest in a list of accolades. The Meriva has also already won the “Golden Steering Wheel” and the “Plus X Award”. And the customer favorite is one of the best-selling vans in Europe. Thomas Simon, Vice President Quality at Opel, sees flexibility as the Meriva’s key factor for success: “To be a winner in the J.D. Power Report, a car has to be convincing across the board, as no one can better judge the qualities of a model than the drivers themselves. So I am particularly delighted with this award, as it underscores that the Meriva leaves nothing to be desired in everyday use.”

Passed practical drivers’ test with flying colors

These report results have been published regularly in the car magazine “Auto Test” since 2008. The largest driver survey in Germany with around 18,000 online interviews examines the categories quality/reliability, vehicle appeal, service and ownership costs. By achieving high satisfaction levels in all categories, the Meriva came out number one in its class. The survey evaluated drivers’ opinions on 25 manufacturers and 106 model lines in ten vehicle segments.

Outstanding ergonomic concept with AGR quality seal and FlexDoors system

In addition to its attractive design, high quality and unique onboard flexibility, the Meriva’s success is also due to its outstanding ergonomics. It is the first and only production car in the world to have been awarded the prestigious AGR seal of quality by the “Aktion Gesunder Rücken e.V.” (Campaign for Healthy Backs) experts for its overall ergonomics concept.

A key component of the award-winning Meriva ergonomics concept is the revolutionary, patented FlexDoors system with its rear-hinged rear doors. For exceptionally comfortable access to the rear cabin, FlexDoors can open up to 84 degrees – much wider than the usual 68 degrees of conventional doors. FlexDoors are particularly convenient for parents who will find it easy to install Isofix child seats on the outer rear seats and to buckle up their children. When the front and rear doors are open at the same time, a safety zone is also created.

The Meriva boasts even more unique features with top ergonomics including the FlexSpace seating concept, the FlexRail center console and the optional, Opel-exclusive FlexFix bicycle carrier that is integrated in the rear bumper like a drawer. Prices begin at 16,670 euros.

J.D. Power Report: Opel Meriva Owners Most Satisfied Drivers

On stage: Marcus Behrendt, Head of European Operations J. D. Power and Associates with Thomas Simon Vice President Quality at Opel (right)

Opel Meriva

And the winner is: The most satisfied compact van customers drive the Opel Meriva. In the J.D. Power Customer Satisfaction Report 2013, the flexible van from Rüsselsheim reached 80.6 percent in the VOSS Index, leaving all the competition behind.

Contact