OnStar Services Now Available in Mexico

2013-06-26

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  • Chevrolet Cheyenne and GMC Sierra first vehicles equipped with OnStar
  • Embedded technology enables in-vehicle connectivity for Mexican consumers
  • Mexico part of OnStar’s global expansion, joining the U.S., Canada and China

MEXICO CITY – OnStar Mexico, a wholly owned subsidiary of General Motors Co. and General Motors de Mexico announced today that OnStar services are now active on select vehicles. OnStar, an embedded telematics system, offers services focused on safety, navigation and connectivity for drivers and passengers.

OnStar combines sophisticated technology with access to live advisors 24 hours a day, seven days a week. Initially available on the new Chevrolet Cheyenne and GMC Sierra pickups, OnStar will be available on the Cadillac ATS later this year. More vehicles across GM’s four vehicle brands – Chevrolet, Buick, GMC and Cadillac – will be equipped with OnStar throughout 2014.

OnStar announced its intent to expand into Mexico just nine months ago. To provide the personalized customer service for which OnStar is known, a call center in Mexico has been opened, staffed with advisors specially trained to assist drivers with directions, vehicle information and emergency services.

"OnStar’s expansion in Mexico makes it the leading provider of security and communications services in Latin America," said Mary Chan, president GM Global Connected Consumer. "This is a very important step in GM’s global growth and in making connectivity services available to more consumers around the world.”

Said Ernesto M. Hernandez, president and managing director of General Motors de Mexico: "This reaffirms our commitment to offering an exceptional customer experience, our focus on technological innovation, and our increasing competitiveness in the market. We are confident that these services will be well-received by Mexican consumers."

Some of the services OnStar will offer are:

  • Automatic Crash Response
  • Emergency Response
  • Remote Services
  • Stolen Vehicle Assistance
  • Turn-by-Turn Navigation
  • Vehicle Diagnostics
  • Real-time Advisors

"OnStar’s powerful and highly advanced technologies are simple and easy to use," said Jeff Christensen, managing director of OnStar Mexico. "Our ability to provide a human contact on every call makes it special, and differentiates it from other telematics services in the market.”

Additional General Motors models with OnStar in the Mexican market will be announced according to their launch dates.

OnStar will be complimentary for one year to allow subscribers to experience the services. Then subscribers may purchase their choice of two available packages, OnStar Connect and OnStar Connect Plus, at the following prices:

OnStar Connect OnStar Connect Plus
Monthly: 299.00 pesos ($22.50) Monthly: 450.00 pesos ($33.87)
Annually: 2,999.00 ($225.70) Annually: 4,500.00 pesos ($338.67)

 
OnStar was formed in 1995 in the United States to help make vehicle transportation safer. OnStar is the global leader in telematics with more than 6 million customers and 750 million customer interactions to date.

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About GM de Mexico
GM de Mexico has been operating for more than 76 years in Mexico and has 14,000 direct employees. GM de Mexico has facilites in Toluca, Estado de Mexico; Silao, Guanajuato; Ramos Arizpe, Coahuila; San Luis Potosí, and its headquarters are in Mexico City. GMM’s brands include: Chevrolet, Buick, GMC and Cadillac.

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About General Motors Co.
General Motors Co.
(NYSE:GM, TSX: GMM) and its partners produce vehicles in 30 countries, and the company has leadership positions in the world's largest and fastest-growing automotive markets.  GM, its subsidiaries and joint venture entities sell vehicles under the Chevrolet, Cadillac,  Baojun, Buick, GMC, Holden, Jiefang, Opel, Vauxhall and Wuling brands. More information on the company and its subsidiaries, including OnStar, a global leader in vehicle safety, security and information services, can be found at http://www.gm.com.

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About OnStar LLC
OnStar
, LLC (OnStar) is a wholly owned subsidiary of GM Holdings LLC (“GM”). Along with its affiliate Shanghai OnStar Telematics Co. Ltd (a joint venture involving OnStar, Shanghai General Motors Co., Ltd (SGM) and Shanghai Automotive Industry Corporation (SAIC)), OnStar serves more than 6.5 million subscribers in the U.S, Canada and China. OnStar is a provider of connected safety, security and mobility solutions and advanced information technology and is available on 39 GM branded 2013 model year vehicles. OnStar's key services include automatic crash response, stolen vehicle assistance, remote door unlock, turn-by-turn navigation, vehicle diagnostics and hands-free calling.

 

OnStar Mexico, a wholly owned subsidiary of General Motors Co. and General Motors de Mexico announced today that OnStar services are now active on select vehicles. OnStar, an embedded telematics system, offers services focused on safety, navigation and connectivity for drivers and passengers.

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