The First General Motors Quickservice Center Now Open in Kuwait

Kuwait City, Kuwait – 30 March 2005 – The first General Motors Quickservice facility was opened in Kuwait by Mohammed Saleh & Reza Yousuf Behbehani Company, GMC’s dealer in Kuwait.

This recently launched GM Quickservice center sets new standards for quick, high-quality servicing for GM vehicles. According to Joe Elenz, General Motors’ aftersales director in the Middle East, “Providing a Lube, Oil and Filter change at a competitive price in 29 minutes or the next one is free - a totally new concept in the region.” There are now seven centers open around the region with plans to launch several more throughout the rest of this year.

This especially-designed and equipped center is manned by qualified technicians who have been trained to provide customers quality service within the shortest time possible. Lube, Oil and Filter replacement – plus a 15 point inspection is offered at a fixed price for most GM vehicles.

Once a vehicle is logged into the system for Lube, Oil, and Filter special, the GM Quickservice receptionist presents the customer with a 29-minute countdown timer, helping them monitor the progress of the service on the vehicle. The center also offers regular scheduled maintenance such as the 5,000, 10,000, and 20,000 kilometer services.

Other services offered at GM Quickservice include wheel alignment and balancing, A/C checks up, automatic transmission service, engine tune-up, brake and service belt replacement, wiper blade replacement and car wash facilities.

CONTACT(S):
Saada Hammad
Communications and Public Relations Manager
General Motors Middle East
Tel (+9714) 3143350
e-mail saada.hammad@gm.com

About GM
General Motors, the world’s largest vehicle manufacturer, was founded in 1908 and has been the global automotive sales leader since 1931. GM today employs about 324,000 people around the world. It has manufacturing operations in 32 countries and its vehicles are sold in 200 countries. In 2004, GM sold nearly 9 million cars and trucks globally, up 4 percent from the previous year, and the second-highest total in the company’s history. GM’s global headquarters are in Detroit.

GM has been operating in the Middle East since the early 1940s. GM’s vehicle brands sold in the region are Cadillac, Chevrolet, GMC, HUMMER, Opel and Saab supported by a unique set of customer-focused services. GM parts and accessories are sold under the GM Parts and ACDelco brands. The regional office in Dubai covers the company’s operations in Bahrain, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Syria, UAE and Yemen.

In 2004, GM sold around 89,000 vehicles in the Middle East, representing a 55 percent increase over figures recorded in 2003, and the company continues to introduce pioneering programs in the region. More information on GM and its products can be found on the company’s consumer websites www.gm.com and www.gmarabia.com.